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Privacy Policy

Last updated: January 2025

Introduction

At Payloevero S.A. de C.V. (hereinafter "Payloevero", "we" or "our company"), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes how we collect, use, store and protect your personal information in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

Personal Data We Collect

We may collect the following types of personal data:

  • Identification data: full name, date of birth, CURP, RFC
  • Contact data: email address, phone number, postal address
  • Financial data: information about income, expenses and general financial situation
  • Browsing data: IP address, browser type, pages visited, time spent

Purposes of Processing

We use your personal data for the following purposes:

  • Provide financial advisory and consulting services
  • Evaluate your eligibility for government support programs
  • Send information about our services and promotions
  • Improve our services and user experience
  • Comply with legal and regulatory obligations

ARCO Rights

You have the right to Access, Rectify, Cancel or Oppose (ARCO rights) the processing of your personal data. To exercise these rights, you can send a request to our email: privacy@payloevero.com

Security Measures

We implement administrative, technical and physical security measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or processing.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this website and, if significant, we will notify you by email.

Contact

If you have questions about this Privacy Policy or about the processing of your personal data, you can contact us at:

Av. Paseo de la Reforma 505, Cuauhtémoc, 06500 Mexico City, CDMX